Casino / Slots
itela66 collects only the account and transaction data needed to run your wallet, process payments through bKash, Rocket and Upay, and keep your session secure. This policy explains what we collect, why we collect it, and the choices available to you — with access subject to your local law and eligible regions.
When you open an account with us, we collect the information you submit directly: your name, contact details, and the wallet identifiers linked to bKash, Rocket or Upay transactions. We also collect technical data your device sends automatically — browser type, session identifiers and page interaction logs. This is standard for any site you log into from a mobile browser. We use this data for three clear purposes: to verify your account, to process deposits and withdrawals through the payment rails you choose, and to keep your session protected from unauthorised access. We do not sell your personal information to third parties for marketing. Where we share data with a payment processor or identity-verification partner, that sharing is limited to the information those services need to complete the task — nothing wider. Retention follows the minimum period required by applicable rules in the regions where we operate. If you stop using your account, your data is held for the period required and then deleted or anonymised. All of this applies where your local law and the eligible regions for this service permit access.
Not every part of your experience on itela66 falls under this document in the same way. Understanding what is covered — and what sits outside this policy — helps you know where to look when you have a question about your data or account activity.
Everything that happens when you log in, update your profile or change your account settings is covered by this policy. We record these events as part of your session history, which you can request to review through our support route.
Deposits and withdrawals processed through bKash, Rocket or Upay are handled by the respective payment provider under their own terms. We receive a transaction reference and status; the payment provider holds the full transaction record on their side.
Game content supplied by studios such as JDB, Pragmatic Play, Joker and CQ9 is delivered through their platforms. Interaction data within those game frames may be handled by the studio under their own data terms, separate from this policy.
Any external link you follow from our pages takes you outside itela66. We do not control how those destinations collect or use your data, and this policy does not extend to them. Check the privacy terms of any third-party site directly.
You have concrete actions available to you at any time regarding the data we hold. Reviewing your own records is the starting point: your account area shows the profile details, linked payment methods and session history visible to us. If any detail is incorrect — a misspelled name or an outdated contact number — you can update it directly in the account settings screen, or ask our support team to correct it for you. If you want to understand what data we hold beyond what appears in your account, submit a written request through our published support email. We will respond within the period stated in our contact terms. Where deletion is requested, we apply it to the extent permitted by applicable rules — some transaction records must be kept for a minimum period under financial regulations, and we will tell you clearly if that applies to your request. Your local law and eligible region determine which rights are available to you in full.
Open your account page to see the profile data, linked wallet details and recent session activity we hold against your account.
Update your name, contact or payment information directly in account settings, or contact support if the field is locked.
Send a written query to our published support email. Specify what information you are asking about so we can respond accurately.
We process deletion requests where local law and minimum retention rules allow. We will confirm what can be removed and what must be retained.
If you have a question about this privacy policy, the data we hold on your account, or how your bKash, Rocket or Upay wallet information is stored, use one of the published contact routes below. We handle policy queries separately from general support tickets so your question reaches the right team. Access to these routes depends on your region and eligibility under local law.
Send your privacy question or data request to our published support email address. State your account identifier and the specific information you are asking about.
Open the live chat from your signed-in account page. For privacy queries, select the account or data topic so the message routes to the correct team rather than general support.
The help section inside your account lists current support routes and response guidance. Check there first for the most up-to-date contact details before submitting a request.
Security over your account data is not a background process — it is part of how the account is built. Here is how we handle the four areas that matter most to you.
We use session cookies to keep you logged in and functional cookies to remember your language and region setting. We do not use third-party advertising cookies on account pages. You can clear cookies through your mobile browser settings at any time.
Your login credentials are stored in hashed form. We do not store your bKash, Rocket or Upay PIN — only the transaction reference your payment provider returns to confirm a completed action.
Active account data is held while your account is open. Transaction records are retained for the minimum period required by applicable financial rules. Inactive accounts are reviewed periodically, and you will be notified before any deletion action.
When this policy changes, we post the updated version here with the revision date visible at the top of the page. Continued use of your account after a change is posted means you have seen the update. Contact us if any change raises a question.
These are the questions we see most often about how itela66 handles your account data, cookies and payment information. If your question is not here, use the support routes listed on this page.
We pass only the transaction reference and status to the payment processor needed to complete your deposit or withdrawal. We do not share your bKash mobile number or Rocket account details with unrelated third parties. Payment providers operate under their own privacy terms.
At registration we collect your name, contact details and the payment method you link — such as a bKash or Upay wallet identifier. Technical data like device type and session logs are collected automatically when you browse the site. Nothing beyond what is needed to run your account.
Yes. Submit a deletion request through our support email. We will process it to the extent local law and minimum financial retention periods allow, and we will tell you clearly which records must be kept and for how long before removal.
Open your account settings page — most details can be updated directly there. If a field is locked or you cannot change it yourself, contact support through live chat or email and state what needs correcting. We aim to process straightforward corrections promptly.
Game interaction data inside those studio frames may be handled by the studio under their own terms. Our policy covers what happens at the account and platform level. For data held by a specific game studio, refer to that studio's published privacy documentation.
We post the revised policy here and update the revision date at the top of the page. If you are signed in, we may notify you through your account. Continued use of your account after an update means you have had the chance to review the change.